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  • Q What is an electric bike display?

    A The display is an electronic device installed on the electric power assisted cycle and is used to display various riding information and bike status in real time. Key features include displaying speed, distance traveled, battery level, assist level, and other important riding data. Advanced displays may also include GPS navigation, Bluetooth connectivity, riding data recording and other functions.
  • Q How to properly install an electric bike display?

    A Proper installation of an e-bike display typically involves the following steps:
    1. Read the manual: Before starting the installation, carefully read the display's user manual to understand all parts and installation steps.
    2. Prepare tools: usually including screwdrivers, hexagonal wrenches, etc. These tools need to be prepared in advance.
    3. Install the display: The display installed in the middle of the handlebar can match different handlebar sizes by using a suitable adapter silicone ring. Commonly used handlebar sizes are 31.8, 25.4 and 22.2 inches.
    4. Connect the display: The battery needs to be disconnected before connecting the display. Hot plugging may cause damage to the electrical system. The display can usually be connected to the controller through a 5-pin waterproof plug. When connecting the plug, please check whether the plug is compatible. The arrow marks on the side of the male and female plugs need to be aligned when plugging.
    5. Turn on and test the display: After confirming that the battery power is connected, turn on the power switch of the display and conduct a preliminary test to ensure that the display screen and all buttons function normally.
    6. Set up the display: According to the instructions in the user manual, enter the necessary information such as tire size, battery voltage, time and date, etc.
    7. Carry out a test ride: Carry out a test ride in a safe environment to ensure that the display is working properly and the data is displayed accurately.
    Note that due to the numerous hardware and software versions, displays with the same appearance cannot be guaranteed to be replaced. Wrong matching and installation may cause electrical system failure or even damage.
    Things to note when replacing or upgrading displays
    1. Check whether the specifications and model of the display match the original bike. Please check the maximum voltage, installation dimensions, etc.
    2. Check whether the connector of the display matches the original bike. Only connectors of the same manufacturer and model can be plugged into each other.
    3. Check whether the display’s protocol is compatible with the original bike. The protocol is marked on the back of the display.
  • Q Are electric bike displays waterproof? Can I use it in the rain?

    A APT displays are designed with certain waterproof capabilities and are suitable for use in rainy days. For specific waterproof levels, please refer to the product description of each model.
  • Q Can the display show real-time speed and distance?

    A Yes, our displays can display speed and distance in real time, as well as other riding data.
  • Q What is the maximum display speed of the display?

    A The maximum speed our displays can display depends on the specific model, but most displays have a speed range that covers common speed ranges for e-bikes.
  • Q Can the display record riding history?

    A Yes, our displays can record your ride history and you can view and analyze this data through a connected app or device.
  • Q How many languages does the display support?

    A Our display supports multiple language options. Please refer to the instructions of each model for the specific number and types of supported languages.
  • Q What should I do if the information present on the display is inaccurate?

    A Please try to reset the display according to the user manual. If the problem persists, please contact our customer service team for further assistance.
  • Q Can I update the firmware of the display through the mobile app?

    A Yes, for Bluetooth-enabled Touch displays, you can update the firmware through a dedicated mobile app.
  • Q Is the display compatible with all brands of e-bikes?

    A Our e-bike displays are designed to be compatible with many types and brands of e-bikes. However, to ensure optimal performance, we recommend checking the display's specifications and the bike's system requirements before purchasing. If you're unsure, feel free to contact our customer service team and we'll be happy to help you find the right display model for your bike.
  • Q What should I do if the button does not work?

    A If the display buttons are not responding, try resetting the display. If the problem persists after resetting, please contact our customer service team.
  • Q The screen is cracked, can it be replaced separately?

    A A cracked screen usually requires replacement of the entire display unit. Please contact our customer service team for replacement details and costs.
  • Q What should I do if my display is damaged?

    A If the display is under warranty, please contact our customer service team for repair or replacement service. If the warranty period has expired, we still provide paid repair services.
  • Q What is the warranty period of the display?

    A We offer a two-year warranty covering any manufacturing or material defects. For detailed warranty information, please view our warranty policy or contact customer service.
  • Q How do I maintain my e-bike display?

    A In order to prolong the service life of the display, it is recommended to perform the following maintenance regularly: To clean the surface of the display, please use a clean soft cloth to gently wipe it to prevent dust and dirt from accumulating; check whether all connecting wires are firm and avoid loosening; avoid expose the display to extreme weather conditions. If the display fails, please contact our customer service for professional repair.

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